terms & conditions

 forum | kitchen & bar card

purchasing the forum card gives you access to Forum offers, exclusive only to the card holder. no group discounts are available.  The offers are only redeemable in the Forum not in other TNBC venues. Outside of the Forum you can use your card to collect points in all true north venues. 3.00


Welcome drinks are not available to existing True North reward card members with the purchase of the NEW Forum Card.

True north reward card

To be able to use your True North Reward Card it will need to be activated at rewards.truenorthbrewco.ukThe welcome gifts can take up to 48 hours to be available on your card after activation. True North Brew Co reward points are issued at TNBC venues and are subject to the below terms and conditions. Points cannot be redeemed for cash and can only be redeemed in participating venues. Reward Points cannot be accrued from pre-paid events. promotions or used in conjunction with any other offers. Management reserve the right to withdraw and amend these offers at any time.

Party bookings policy

To confirm a party/event a deposit is required within 7 days of booking.


Cancellations up to two weeks prior to event are fully refundable/transferable. For cancellations between 7 - 14 days prior the deposit may be retained. Cancellations Under 7 days including food and drinks no refund will be given. 



Number reductions 

If you reduced your numbers by more than 50% of the initial booking management reserves the right to retain your deposit and/or move your party to a more suitable area. 


Buffet food

Is served between 30 and 45 minutes after your arrival time, unless an alternative time is agreed prior to event date and can be out in your area for a maximum of 1. 1/2 hours to comply with food standards.


promotional offers

All deals are valid within the promotional period, are subject to change or withdrawal and are not valid in conjunction with other offers, unless otherwise stated. 

dress code

Smart Casual. No sportswear, tracksuits or caps.